Support

Getting started

Open Chordlet and follow the one-minute tour, or tap the dark screen at the top any time to open Home. From Home you can switch between the keys, Pads, Studio and your songs. Help in the app explains every part.

Where is my music saved?

iPhone and iPad: in the Files app, under On My iPhone (or iPad) › Chordlet.

Android: in the Music/Chordlet folder on your phone. Open it with any file manager or music app.

The microphone

Chordlet only uses the microphone when you tap Record Take in Studio or open the Tuner. Your phone asks for permission the first time. If you said no, allow the microphone for Chordlet in your phone's settings. Recordings stay on your phone; nothing is uploaded.

Sound is late with Bluetooth headphones

Wireless headphones add a short delay. In Chordlet, open Settings and set Bluetooth timing (180 ms suits most AirPods), or use wired headphones or the speaker.

Chordlet Pro

Pro is a one-time purchase through the App Store or Google Play. It doesn't renew and there is no subscription. If you reinstall or change phones, open the Pro page and tap Restore purchases, signed in to the same Apple Account or Google account you bought it with.

Refunds are handled by the store you bought from: Apple at reportaproblem.apple.com, Google through your Google Play order history.

Deleting your data

Chordlet has no account and keeps everything on your phone. Deleting the app deletes its settings and songs. Music you saved to the Files app or Music/Chordlet stays until you delete it there.